Cavalier Attitude

I have been using Cavalier Telephone and DSL service for around seven years now. When we moved to our new home in 2007 I switched the service to my new house. The process of getting the service switched was extremely painful. But that is not what I am writing about now.

Ever since we moved the phone line is extremely “noisy”. There is lots of buzzing and ticking while talking on the phone. The Internet connection is extremely slow. In fact I did a speed test and I was barely better than dial-up speed. The noise and slowness are particularly bad when it is raining, has recently rained, or it is windy.

I have called Cavalier at least ten times over the past year. They have sent Verizon technicians and Cavalier technicians. Verizon blames Cavalier and Cavalier blames Verizon.

To make a long story short, I am switching my phone and Internet service to Comcast. It is being installed on Tuesday. We’ll see how that goes. Unfortunately, I have to get a new phone number since my existing phone number is in a “foreign” exchange. That doesn’t bother me too much. I’ll keep posting as we progress.

Before I moved I was moderately satisfied with CAVTEL. However for the last year, I have been extremely unsatisfied. Beware of Cavalier Telephone.